Why Choose DiCarlo's?

Choose to take pride in your car's appearance by calling out excellent staff at Dicarlo's Auto Body Service Center on Hoosick Street in Troy, NY. Scratches and dents? No problem. Major acccident? No problem! We see and repair a range of autobody problems all the time. Our well-trained technicians also offer seamless frame and paint repair, as well as A/C repair services, all with great and affordable service options.

So if your car needs a little TLC, head on over to Dicarlo's Auto Body and check out our body shop services for your ride. We understand that automotive repair needs to be done cheaply and efficiently to keep your temporary lack of wheels from truly impacting your life. We accept all major insurance carriers - so call us today!

Know Your Rights!

Consumer Rights With Regards to
New York State Insurance Law
In a Collision Claim:

  1. You have the right to have your vehicle repaired in the shop of your choice. Your insurance company cannot direct you otherwise. You are not required to get one or more estimates.

  2. You are not required to take your vehicle to an insurance company's "drive in" claim service.

  3. Your insurance company must negotiate your claim, "in good faith". You are entitled to a prompt, fair settlement (in monetary value only**) paying for all damages to restore your vehicle to "pre-accident condition".

  4. To assist you and protect your investment, you may appoint your chosen repair shop your "Designated Representative", to negotiate and settle your claim with the insurance company. (Only as far as your motor vehicle is concerned.)

  5. Your insurance company has six business days, after proper notification, to inspect your vehicle and enter negotiations. If additional damages are found, the insurance company has two business days to re-inspect and re-negotiate your claim.

  6. The insurance company may not issue a check or draft in payment implying acceptance of such as final or binding.

  7. If your vehicle is a total loss (cost of repairs exceed 75% of the actual cash value of the automobile, some insurance companies have as little as a 60% threshold) payment is calculated by averaging Red Book and NADA values or the use of a computerized data base, plus NYS Sales Tax. You are entitled to an evaluation worksheet, and have the 30-day Right of Recourse to question the insurance company's settlement offer. Any damages to your vehicle over $1000.00 require D.M.V.form 104 to be filed.

We want you to know that in the event of an accident, IT IS YOUR RIGHT to select the autobody shop that repairs your vehicle!